Confidentiality & policies

The practice complies with Data Protection and Access to Medical Records legislation.

Doctors and nurses use the computer to record clinical data.

Practice staff use the computer to, for example:

  • Prepare prescriptions
  • Arrange appointments
  • Recall patients’ personal data, e.g. cervical smears

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care.

You have a right to know what information we hold about you. If you would like to see your records, please complete the Data Subject Access Request Form available from reception or by clicking here. We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

If you need any further details regarding primary medical services please contact: 

East Sussex Downs and Weald PCT 

36—38 Friars Walk 


BN7 2PB 

01273 485300  

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme – further information