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As you are hopefully already aware the three surgeries in Lewes (School Hill Medical Practice, St. Andrew’s Surgery, and River Lodge Surgery) are in the process of merging to become one healthcare provider. This is to increase the capacity that all three surgeries have to go on providing high quality care to you and the residents of Lewes and the surrounding area. This process is going to culminate in us all being in one building, however the process of merging has already begun and will continue to do so in phases. As part of this we will be beginning to share the work we do across the three practices. Initially this will be the administrative side of things e.g. processing referrals to hospitals or other service providers, managing prescriptions requests, booking appointments, etc. In time, you will also be able to book appointments to see healthcare professionals from the other practices too.
In order to achieve this, staff from the other two surgeries may need to access your medical records. Staff at all surgeries already have strict rules about how we access patient’s medical records and only do so if it is to facilitate providing health services to their patients. When we do so we all are legally bound to adhere to a strict code of confidentiality. This is to ensure that you can trust us with your information. Any breach of this is treated very seriously. Staff at all the surgeries will continue to adhere to these principals when accessing your record and so will only do so within these rules. If you would like to see more information about the principles we must adhere to go to web address: goo.gl/q2dY8u.
We believe that sharing work in this way will:
1. Improve the efficiency of providing you with healthcare services
2. In time will give you greater access to appointments
3. Make your appointments more targeted to your specific needs.
What happens to your medical information is up to you. If despite the benefits outlined above you would prefer that any member(s) of staff do not have access to your record, whether they are currently part of your surgery or from another, then please let us know and we will make sure that your wishes are adhered to. You can decide to change your mind about this decision at any stage.
If you would like more information about this then please contact us at the surgery and we will answer any queries you have.